Help Center > Video Questions > I can't hear audio when videos are playing.

I can't hear audio when videos are playing.

To make sure that you hear sound while watching videos, check the volume controls on your computer. Also, be sure to increase the volume on other conventional video players on your computer, like Windows Media Player or Real Player. These may have an effect on your computer's master volume levels.

Please use the Contact Form if you have already tried that and were unsuccessful.